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Returns Policy |
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General Returns
All returns are subject to approval after contacting the greekinternetmarket.com customer service department by Contacting Us. RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL BY OUR CUSTOMER SERVICE. We will send you instructions on where and how to return your purchase for a refund of it's purchase price. Please note that returns that do not include a Return Authorization Number on the Address Label will be refused. Returns should be sent to:
GreekInternetMarket, Inc.
Attn. Returns - RMA: (Enter the return authorization number given to you)
10053 Lake Underhill Rd
#407
Orlando, FL 32825
If you receive free shipping for spending over $85, then return or exchange items and your total retained order costs less than $85, you will be charge the appropriate amount for shipping had you originally purchased an amount less that $85. The cost of shipping your total remaining retained order will be calculated in our shipping table.
Shipping costs are not refundable except for defective items or items sent in error. Defective items will be exchanged for the same items. Defective returns that are found to be non-defective are subject to a 15% restocking fee.
DO NOT DISCARD ANY PACKAGING OR INVOICES UNTIL YOU ARE COMPLETELY SATISFIED WITH THE PRODUCTS SHIPPED. ITEMS RETURNED WITHOUT THE ORIGINAL MANUFACTURER'S PACKAGING OR DAMAGED PACKAGING MAY BE REFUSED OR RETURNED AND WILL BE SUBJECT TO THE RETURN POSTAGE COST.
Defective merchandise will be replaced at our discretion. There are NO RETURNS on opened Food items.
All returns are subject to the following:
Shipping, insurance, and handling charges are not refundable. Returns should be shipped insured, as GreekInternetMarket.com assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.
All products must be in "as-new" condition, in original packaging.
Jewelry Returns
**Please note: If for any reason you are unsatisfied with your jewelry items, please return within 7 days of receipt of goods for full credit. Return item in original condition, properly packaged and marked with item numbers to:
GreekInternetMarket, Inc.
Attn. Returns - RMA: (Enter the return authorization number given to you)
10053 Lake Underhill Rd
#407
Orlando, FL 32825
Items damaged in transit during return are the customer’s responsibility. GreekInternetMarket is not responsible for lost or stolen items. Please insure your packages.
DO NOT SHIP IN AN ENVELOPE. YOUR ITEM WILL BE RETURNED. **
Rug Returns
***FLOKATI RUGS CAN ONLY BE RETURNED WITHIN 30 DAYS OF PURCHASE AND IN BRAND NEW CONDITION -- NO EXCEPTIONS. DO NOT RETURN ANY RUGS TO OUR LISTED ADDRESS. IF YOU WOULD LIKE TO RETURN YOUR RUG, PLEASE CONTACT US AND WE WILL GIVE YOU RETURN INSTRUCTIONS. *****
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